How it works
Our specialist team of in-house therapists work with you to understand your needs and offer tailored support to suit you. We offer a variety of confidential therapeutic approaches for doctors including Integrative Therapy, Person-Centred Therapy, and Cognitive Behaviour Therapy, available via telephone or video sessions.
Initial Consultation
After completing our confidential self-referral form, one of our specialist team will contact you within five days for an initial consultation. The consultation will last approximately 45 minutes and will enable us to understand your needs to ensure you receive the right type of support for you.
Booking and Payment
Prior to your initial consultation, you will be sent a link to a secure booking and payment portal to allow you to schedule your first session. Sessions then work on a pay-as-you-go basis unless you are eligible for financial support through RMBF.
Tailored Support
Our in-house team of fully qualified therapists, who are all registered or accredited with the BACP, have significant experience in supporting frontline staff and understand the challenges frequently faced by doctors including high stress levels, burnout, anxiety, low mood and frequent exposure to trauma.
Our therapists hold qualifications that range from Counselling Diplomas to MSc degrees and PG Diplomas in Counselling and Psychotherapy, ensuring that you receive support that's both compassionate and clinically robust.
You have two options available:
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Self-funded
An initial assessment with one of our therapists costs £85.
Any future sessions will be charged at £85 (if you are recommended that 'High-Intensity CBT' would be suitable for you this is charged at £105 per session).
After this assessment your therapist will discuss with you about how many sessions they recommend.
If you would like to continue with the sessions they will choose a date and time for your next session directly and you will be sent a payment link via email.
Refer yourself
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Help with fees
The RMBF may be able to offer financial help for the Talking Therapies service for those in financial need.
Please provide brief details of your current circumstances, including your full name, phone number, grade, specialty and employment status. If we think that you could be eligible for support, a short application form will be sent out to you.
Please click on the link below and RMBF will get back to you with details of the process.
“My therapist was calm and comforting during our sessions. She explained all the techniques thoroughly and helped me to adopt a different way of thinking about stress and anxiety.”
“Perfect counsellor for me, supportive, listened, reflected back on past conversations and followed up on outcomes. Very impressed!”
“My counsellor was absolutely lovely and encouraging. Never judgemental.”
“I've had such a massive shift in perspective and I am super appreciative!”
Frequently asked questions
How is your therapy delivered?
Our expert team of therapists deliver sessions over the phone or video call via Teams. Online self-guided therapy is also available via the My Rightsteps Hub.
How do your clinical outcomes compare?
Rightsteps boasts a Reliable Improvement score of 68.5%, above the national average of 67%, and a Recovery score of 65.6%, significantly higher than the national average of 50.9.
Is therapy confidential?
Our self-referral form and therapeutic support is confidential. We provide the RMBF with anonymised data reports focusing on engagement metrics.
What is your cancellation policy?
Charges will only be applied for sessions attended or DNAs, which is where a doctor does not attend the session and does not notify the service in advance. Any doctors that give more than 48 hours’ notice will be offered the opportunity to reschedule their appointment.
What is the average waiting time for therapy?
Following completion of our confidential self-referral form, an initial consultation will be scheduled within five days (excluding weekends).
What happens if therapy isn't appropriate at this time?
Our goal is to ensure your employees receive the right care at the right time. If therapy isn't appropriate, our team will help identify alternative resources or support options which may be better suited.